Shannon Bell, EVP & CIO at OpenText, shares insights on how OpenText successfully rolled out a single service desk across all corporate functions—from HR to IT, finance, and facilities—using OpenText Service Management. Without complex customizations, this flexible, low-code platform empowers business functions to take ownership and pride in designing and offering their services, ensuring consistent service experiences across the organization.
Learn more:
https://www.opentext.com/products/service-management
