OpenText™ Core Experience Insights lets you define the interaction data you want to capture in the customer journey, the ways in which you want to analyze and visualize the data, and at what touchpoints you want to automate communications based on customer action or inaction. Note: This video was created using the default UI of OpenText Core Experience Insights 21.3; what you see might not reflect what you see in your version or interface.
For more tips on how to get the most out of OpenText Core Experience Insights, check out these additional videos here:
https://youtube.com/playlist?list=PLEB6VOrLXy0fyq-zA8BOMKzexxKoT7MAm
