Customers expect their financial institutions to know them, understand them and reward them. Creating such a relationship is the foundation of building a strong customer experience, according to Jim Marous, co-publisher of the Financial Brand. This requires seamless integration of data, analytics and new technologies to deliver a better customer experience. Watch this exclusive OpenText-sponsored video to learn what it takes to elevate customer engagement and customer satisfaction.
Learn more about Total Experience for Financial Services:
www.opentext.com/solutions/total-experience-for-financial-services
