Upgrade to add your own logo

OpenText World 2024 Demo – OpenText Corporate Helpdesk

Give employees a one-stop shop for getting the help or services they need. Watch how OpenText Service Management with Aviator, our generative AI virtual assistant, empowers the corporate help desk with IT service management (ITSM) and enterprise service management (ESM) use cases. From IT and HR to facilities, a single service management platform can drive self-service for employees, simplify ticket management, and streamline operations for your company.

In this demo, see how employees can:
· IT: Request help to connect to the VPN.
· Facilities: Seek authorization for visiting a company site.
· HR: Request letter for a passport application

Visit https://www.opentext.com/products/service-management to learn more.