Canadian Government promotes transparency and gains insight with AI-powered Voice of the Customer
![](https://play.vidyard.com/B25P5xowG4X2sU936gDX45.jpg)
Mélanie Robert, Executive Director of Canada’s Open Government program, discusses how a sentiment tracking and analysis tool from OpenText Magellan was used to gain insight into attendees’ thoughts, concerns, and priorities during the 2019 Open Government Partnership Summit.